Customer Agreement for Domain Names
Customer terms for domain registrations, renewals, transfers, DNS management, fees, obligations, suspension and eligible free-domain offers.
Read this agreement together with the Fair E Web Host Customer Master Agreement and any domain or service policy referenced by your order. These documents define the current responsibilities, limits and support path for the service.
1. Incorporation
This Addendum supplements the Customer Master Agreement and Domain Registration Agreement.
2. Services
Includes new registrations, renewals, transfers, WHOIS privacy (if available), DNS management, and support.
3. Fees
Fees vary by TLD and status (standard/premium). Non‑refundable once registry processes. Taxes/ICANN fees may apply.
4. Customer Obligations
- Maintain accurate contact data; configure nameservers responsibly.
- Comply with DNS RFCs and avoid abuse (amplification, malware).
5. Suspension
Abuse or policy breach may lead to lock, hold, or deletion.
6. Free Domain Offer
Only with eligible Annual hosting plans, first‑time customers, TLDs: .ca, .com, .net, first year only; see Free Domain Terms.
7. Contact
domains@fairewebhost.ca
