Contact Us

Have questions about our hosting services? Need technical support? Our team is here to help you 24/7/365.

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Contact Information

You can reach us through any of the following channels:

Phone

+1 (800) 555-1234 (Toll-free)

+1 (415) 555-1234 (International)

Address

123 Hosting Street

San Francisco, CA 94105

United States

Support Hours

24 hours a day, 7 days a week

365 days a year

Connect With Us

Support Channels

Live Chat

Get instant help from our support team through our live chat service. Available 24/7 for quick assistance.

Start Chat

Support Tickets

Submit a detailed support ticket for complex issues that require thorough investigation by our technical team.

Submit Ticket

Knowledge Base

Browse our extensive collection of guides, tutorials, and FAQs to find quick solutions to common issues.

Browse Articles

Frequently Asked Questions

How quickly will I receive a response to my inquiry?

For live chat and phone support, you'll receive immediate assistance. For email inquiries and contact form submissions, we typically respond within 1 hour for technical issues and within 4 hours for general inquiries. Our support team is available 24/7/365, so you'll never have to wait long for a response.

Do you offer priority support for business customers?

Yes, customers on our Business, Advanced, and Enterprise plans receive priority support with faster response times and access to senior support specialists. Priority support ensures your issues are addressed first in the queue, minimizing any potential downtime for your business.

Can I schedule a call with a sales representative?

Absolutely! If you have questions about our hosting plans or need help choosing the right solution for your business, you can schedule a call with one of our sales representatives. Simply email sales@fairewebhost.ca with your preferred date and time, and we'll arrange a call at your convenience.

Do you provide migration assistance?

Yes, we offer free migration services for all new customers. Our expert migration team will handle the entire process of moving your website, emails, databases, and files from your current host to Fair E Web Host. Contact our support team to request migration assistance once you've signed up for a hosting plan.